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Naropa University IT Helpdesk

Staff & Faculty Help: Naropa ShoreTel Phone System

  • Assigning a Phone

    If this is the first time you are signing into your phone, you will need the temporary password. Please ask th...

    Jul 29, 2015 12:09PM MDT
  • Using ShoreTel Connect For The First Time

    1. Once ShoreTel connect has been installed on your PC double click on the icon to open 2. Check off the box ...

    Nov 07, 2017 11:41AM MST
  • ShoreTel Connect Quick Reference

    A copy of this Quick Reference guide can also be viewed online here

    Jun 30, 2017 02:21PM MDT
  • Checking Voicemail

    To check your Naropa voicemail follow the directions below. If you have not logged in yet, you will need your ...

    Mar 21, 2018 12:29PM MDT
  • Blocking a Caller

    Open the Mitel Connect app Click on the top left corner of the app to bring down the drop menu then click set...

    Dec 11, 2019 03:59PM MST
  • Changing Voice Mail Greeting and Name

    1. On your ShoreTel phone locate and click on the "Voicemail" button. 2. Pickup the handset and click on th...

    Aug 09, 2018 03:22PM MDT
  • ShoreTel 480g Quick Reference

    A copy of this Quick Reference guide can also be viewed and/or downloaded online.

    Jun 22, 2015 09:59AM MDT
  • ShoreTel VoiceMail Quick Reference

    Jun 25, 2015 11:02AM MDT
  • Conference Calls

    SETTING UP A CONFERENCE CALL Your Shoretel phone has a built in conference call feature (shown here): You...

    Nov 07, 2017 11:47AM MST
  • Changing Number of Rings Before Voicemail

    To change the number of rings before a call goes to voicemail: Open the ShoreTel Communicator, and be sur...

    Jul 16, 2015 09:06AM MDT

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