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Naropa University IT Helpdesk

Changing Number of Rings Before Voicemail

Last Updated: Jul 16, 2015 09:06AM MDT
To change the number of rings before a call goes to voicemail:

 
  1. Open the ShoreTel Communicator, and be sure you are signed in (the top bar will have your extension).

 
  1.  Click on the Shoretel Logo (orange S)  and choose the “Options” menu

 
  1. Choose a call handling mode (pictured below: Standard)
 
 
  1. Choose “Change Destination”

 
  1. Use the arrows to increase or decrease the number of rings before a call is sent to voicemail

 
 

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